For more information on any of the information listed below please feel free to call one of our Guest Service staff members are they'll be happy to help you. Call now at 800.453.7942
Contact America’s Keswick Guest Services Department Today!
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Rooms are held for 4 weeks, allowing time for the group leader to receive and return the group contract and deposit. Contracts and deposits not returned within 4 weeks will be considered canceled, null, and void. Once a signed contract is returned with deposit, it is considered binding.
America’s Keswick will not hold space for a group without both a signed contract and a deposit. Six months prior to your event your contract is finalized. You will then be held to the financial agreement stated in your contract.
A guest group may cancel or change a contract at any time up to 6 months prior to the contracted event. However, in doing so, the group agrees to forfeit their deposit.
Cancellation or reduction of a contract after the 6 month date is possible ONLY IF AMERICA'S KESWICK IS ABLE TO ARRANGE A REPLACEMENT GROUP GENERATING COMPARABLE INCOME. If a replacement group is arranged, then any deposits will be forfeited, and no other charges will be incurred. If no replacement group is possible, the group is obligated to pay 90% of the contracted amount.
Exclusive Status Policy
Exclusive status is defined as any group with a minimum count of 180 persons. Exclusive status grants the group the privilege of having sole access to all of America's Keswick's normal guest group facilities. Additional meeting room fees are waived; menu options and pool hours are flexible. Rental fees for audio/visual equipment still apply.
Free wireless service is now available in several of our buildings. Computers and printers are not available for guest use.
Cots & Cribs
Both cots & cribs can be provided for your sleeping room. Please check with Guest Services prior to your arrival to see if your room can accommodate either of these items. Sheets are provided for both the cot and crib.
- General Dress Code – Modest clothing is acceptable. No short shorts, abbreviated tops, spaghetti strap tops, or two-piece bathing suits are permitted. Shoes must be worn at all times.
- Beach/Pool Dress Code –No two-piece bathing suits for women. No Speedo-style suits for men. Covering and shoes are to be worn to and from the beach and/or pool area and in all public buildings.
A follow up package will be emailed to you prior to your retreat. At that time your specific rooms will be assigned and you will be able to reserve a snack break, audio/visual equipment, special dietary requests, and any other special requests.